This article discusses the importance to answer customer questions and discuss some channels where you might want to do that to maximize your communication effectiveness.
Where should we answer customer questions? [Content Strategy]
Category: Strategies
How to frame your stories toward people’s personal agenda
This article discusses why content strategists need to understand the personal agenda of members of their target audience.
What companies can offer loyalty programs?
A look at what companies could consider offering loyalty programs and how that could work potentially to drive customer engagement.
What’s the best time frame to measure content performance?
This article discusses how to measure content performance and on what timelines.
How to make better eye contact on livestreams
A look at how you can make better eye contact while on a livestream or in a Zoom meeting.
My content performance philosophy and how teams can implement it
Use these steps and this methodology to create teams that are more successful.